kw77 Privacy Policy

kw77 ("kw77," "we," "us," or "the Platform") operates the online gaming platform accessible at kw77.vip and is committed to protecting the privacy and personal data of every individual who uses or interacts with the kw77 platform ("User," "you," or "your"). This Privacy Policy constitutes a comprehensive statement of how kw77 handles personal data across all aspects of the platform, including account registration, financial transactions, gameplay, customer support interactions, marketing communications, and technical operations.

This Privacy Policy applies to all personal data collected through the kw77 website at kw77.vip, all kw77 web-based gaming applications and interfaces, all customer support channels operated by kw77, and all promotional or marketing communications issued by kw77 to registered users.

kw77 processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, the regulations of the National Privacy Commission of the Philippines (NPC), and any other applicable data protection legislation as it applies to the kw77 platform and its users.

This Privacy Policy should be read in conjunction with the kw77 Terms and Conditions, which are incorporated by reference and govern the overall legal relationship between kw77 and its users.

For the purposes of the Philippine Data Privacy Act of 2012, kw77 acts as the personal information controller ("PIC") in respect of all personal data collected from users of the kw77 platform. As the PIC, kw77 determines the purposes for which personal data is collected and the means by which that data is processed.

kw77 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data protection laws and for responding to user inquiries and requests relating to personal data. The kw77 DPO may be contacted through the support channels specified in Section 14 of this Privacy Policy.

kw77 collects several categories of personal data from users, depending on the nature of the interaction. The specific categories, examples, and collection triggers are set out in the table below:

kw77 does not collect sensitive personal information as defined under the Philippine Data Privacy Act (e.g., race, religion, health conditions, political affiliations) unless specifically required by applicable law or regulatory compliance obligations.

kw77 collects personal data through the following means:

Direct Collection

• Account Registration: Information you provide when creating your kw77 account, including name, email, mobile number, and date of birth.
• KYC Submission: Identity and address documents you upload to complete the kw77 Know Your Customer verification process.
• Payment Transactions: Details automatically captured when you initiate deposits or withdrawals via GCash, PayMaya, or any supported Philippine bank.
• Customer Support: Information shared during Live Chat sessions, email exchanges, or any other support interaction with the kw77 team.
• Promotions: Data submitted when participating in kw77 promotional campaigns, surveys, or referral programs.

Automated Collection

• Cookies and Tracking Technologies: Session cookies, persistent cookies, and similar technologies automatically collect technical data when you access the kw77 platform. See Section 9 for full details.
• Server Logs: kw77 servers automatically record IP addresses, access timestamps, pages visited, and technical session data for security and diagnostic purposes.
• Gaming System Records: The kw77 platform automatically records all gameplay activity, including bets placed, games accessed, and session durations, for regulatory compliance and responsible gaming purposes.

Third-Party Sources

• Payment Processors: Transaction confirmation data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners.
• Game Providers: Technical data from JILI Games, PG Soft, Pragmatic Play, and other kw77 game partners relating to game outcomes and RNG certification.
• Fraud Prevention Services: Risk assessment data from third-party fraud prevention partners used to protect the kw77 platform and its users.

kw77 processes personal data only for specified, explicit, and legitimate purposes. The principal purposes and the corresponding legal basis under the Philippine Data Privacy Act are as follows:

• Account Administration: Creating, maintaining, and managing your kw77 account. Legal basis: Performance of a contract.
• Identity Verification (KYC): Verifying the identity and eligibility of users, including minimum age verification (21+). Legal basis: Legal obligation; compliance with PAGCOR and anti-money laundering regulations.
• Transaction Processing: Processing deposits and withdrawals to and from your kw77 wallet via GCash and other payment methods. Legal basis: Performance of a contract.
• Regulatory Compliance: Fulfilling obligations under Philippine gaming regulations, anti-money laundering law (Republic Act No. 9160, as amended), and data protection law. Legal basis: Legal obligation.
• Responsible Gaming: Monitoring gaming activity to identify potential problem gambling behaviour and to enforce deposit limits or self-exclusion requests. Legal basis: Legitimate interests; legal obligation.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent transactions, account takeovers, and other security incidents. Legal basis: Legitimate interests; legal obligation.
• Customer Support: Responding to inquiries, complaints, and support requests submitted to the kw77 team. Legal basis: Performance of a contract; legitimate interests.
• Marketing Communications: Sending promotional materials, bonus notifications, and platform updates to users who have opted in to receive such communications. Legal basis: Consent.
• Platform Improvement: Analysing aggregated usage data to improve kw77's games, features, and user experience. Legal basis: Legitimate interests.

kw77 does not sell personal data to third parties. kw77 will not share your personal data with any third party except in the following circumstances:

Service Providers and Data Processors

kw77 engages trusted third-party service providers who process personal data strictly on kw77's instructions and under binding data processing agreements. These include:

• Payment Processors: GCash (GXI/Mynt), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, and cryptocurrency network service providers — for the sole purpose of processing financial transactions.
• Identity Verification Providers: Accredited KYC technology partners used to automate and secure the document verification process.
• Game Providers: JILI Games, PG Soft, Pragmatic Play, Evolution Gaming, and other licensed game providers — for technical game delivery and RNG certification purposes.
• Cloud Infrastructure Providers: Hosting and server infrastructure providers bound by strict data processing and security agreements.
• Fraud Prevention Services: Third-party risk management services used to detect and prevent fraudulent account activity.

Regulatory and Law Enforcement Disclosure

kw77 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or any other competent regulatory or law enforcement authority where required by applicable Philippine law, court order, or lawful governmental directive.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of kw77's business assets, personal data may be transferred to the acquiring entity, subject to the same data protection standards described in this Privacy Policy. Users will be notified of any such transfer in advance.

kw77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements. The key retention periods applicable to kw77 user data are as follows:

• Active Account Data: Retained for the duration of your kw77 account and for a minimum of five (5) years following account closure, as required by applicable anti-money laundering regulations.
• KYC Documentation: Retained for a minimum of five (5) years from the date of verification, in compliance with AMLC requirements.
• Financial Transaction Records: Retained for a minimum of ten (10) years in accordance with applicable Philippine financial record-keeping requirements.
• Gaming History Records: Retained for a minimum of five (5) years for regulatory compliance and responsible gaming audit purposes.
• Support Interaction Records: Retained for two (2) years from the date of the interaction, unless the interaction relates to a formal complaint or legal matter, in which case it is retained for five (5) years.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications, after which it is deleted or anonymised within 30 days.

Upon expiry of the applicable retention period, kw77 will securely delete or irreversibly anonymise personal data so that it can no longer be associated with an individual user.

kw77 implements technical and organisational security measures designed to protect personal data from unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data transmissions between user devices and kw77 servers are encrypted using 256-bit Secure Socket Layer (SSL) / Transport Layer Security (TLS) protocols — the same standard used by Philippine banks.
• Data Encryption at Rest: Sensitive personal data, including KYC documents and financial records, is encrypted at rest using industry-standard cryptographic methods.
• Access Controls: Personal data access within kw77 is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and data protection training.
• Two-Factor Authentication (2FA): kw77 offers and encourages 2FA for all user accounts to prevent unauthorised account access.
• Intrusion Detection and Monitoring: kw77 operates continuous monitoring systems to detect and respond to suspicious activity, including attempted unauthorized access to user accounts or data systems.
• Vulnerability Management: Regular security assessments and penetration testing are conducted on kw77's platform infrastructure.

Users are responsible for maintaining the security of their own kw77 account credentials. kw77 strongly recommends enabling two-factor authentication and using a strong, unique password for your kw77 account. Never share your login credentials with anyone.

kw77 uses cookies and similar tracking technologies to ensure the proper functioning of the platform, to personalise your experience, and to analyse platform usage. The categories of cookies used by kw77 are as follows:

• Strictly Necessary Cookies: Required for the kw77 platform to function correctly. These include session authentication cookies that maintain your logged-in state. These cannot be disabled without impairing platform functionality.
• Performance and Analytics Cookies: Used to collect aggregated, anonymised data about how users interact with the kw77 platform — pages visited, time on site, error occurrences — to help us improve performance and user experience.
• Functional Cookies: Used to remember your preferences, such as language settings, preferred game categories, and responsible gaming limit configurations.
• Security Cookies: Used to support kw77's fraud detection and account security systems, including detection of login anomalies and suspicious session patterns.

kw77 does not use third-party advertising or tracking cookies that share your personal data with advertisers. You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the kw77 platform.

Under the Philippine Data Privacy Act of 2012, kw77 users have the following rights with respect to their personal data. To exercise any of these rights, please contact the kw77 Data Protection Officer at [email protected] with the subject line "Data Rights Request."

kw77 will respond to all data rights requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, kw77 may extend this period by an additional thirty (30) days, with written notice to the requestor.

The kw77 platform is strictly intended for adults aged 21 years and above, in compliance with Philippine gaming regulations enforced by PAGCOR. kw77 does not knowingly collect personal data from any person under the age of 21.

Parents and guardians who believe their minor child has created a kw77 account should contact the kw77 support team immediately at [email protected]. kw77 takes underage access extremely seriously and will act on such reports with the highest priority.

The kw77 platform integrates with third-party services including game providers, payment processors, and analytics tools. While kw77 carefully selects its third-party partners and requires them to meet data protection standards consistent with those applied by kw77, each third-party provider operates under its own privacy policy.

kw77's Privacy Policy does not extend to cover the data practices of third-party providers operating their own separate systems. Users are encouraged to review the privacy policies of any third-party service they interact with in connection with kw77, including their GCash or PayMaya account provider's privacy terms.

kw77 is not responsible for the privacy practices or content of any third-party services accessed via the kw77 platform. If you have concerns about how a third-party provider processes your data, please contact that provider directly.

kw77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, regulatory requirements, or operational circumstances. All amendments will be published at kw77.vip/privacy-policy with an updated effective date.

Where changes are material — meaning they significantly affect the rights or expectations of users — kw77 will provide advance notice via the email address registered to your kw77 account, or by prominent notice on the kw77 platform, at least seven (7) days before the changes take effect.

Your continued use of the kw77 platform after the effective date of any Privacy Policy amendment constitutes your acknowledgment of and consent to the updated policy. If you do not agree to the changes, you should stop using the kw77 platform and request account closure prior to the effective date.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or wish to raise a concern about how kw77 handles your personal data, please contact the kw77 Data Protection Officer through the following channels:

• Email: [email protected] — subject line: "Data Privacy Request" or "Data Privacy Complaint"
• Live Chat: Available 24/7 through your kw77 account dashboard
• Response Commitment: All privacy-related inquiries will receive an acknowledgment within 48 hours and a substantive response within 30 calendar days.

If you are not satisfied with kw77's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), the supervisory authority responsible for enforcement of the Data Privacy Act of 2012. The NPC can be contacted via their official website and public contact channels.